Credit Collection Officer

Head Office - Phnom Penh (Kampus Building)

Posted January 14, 2026

30 days left

full-time

Job Description

The Credit Collection Officer is responsible for managing overdue accounts, collecting outstanding payments, and maintaining positive customer relationships while ensuring compliance with company policies and regulatory standards. The role aims to minimize credit losses and support portfolio quality.

Requirements

●Bachelor’s degree in Business, Finance, Accounting, or related field
●Experience in fintech, microfinance, banking, or lending institutions is an advantage
●Ability to handle difficult conversations professionally
●Basic computer and reporting skills
●Ability to manage stress and conflict
●High integrity and ethical behavior

Responsibilities

●Contact customers with overdue accounts via phone, messages, or field visits
●Negotiate repayment plans in line with company policy
●Track daily, weekly, and monthly collection performance

About Us

Established in 2018, Incorporate 2021. We are a team of dynamic Cambodians with many years of experience in Financial Technology and Core Banking Systems.

We leverage advanced and secure technology to develop an alternative credit scoring system using AI and blockchain technology. The system offers efficient and convenient access to financial products for underserved populations without complicated requirements.

Our goal is to empower individuals to build and maintain their financial credit to receive better financial services, and to provide a digital platform that facilitates banks in supporting customers' daily needs seamlessly.

Application deadline: 30 days left